FAQS

Yes we do. Offering island-wide trucking is one of the ways we seek to deliver high standards of service to our customers.

Yes we do. We truck to all accessible places in Singapore, including Jurong Island and Sentosa.

Yes we do. Our suite of comprehensive trucking solutions includes even deliveries to the more challenging sites. To go a step further, we conduct site surveys and brief our drivers beforehand—all to ensure a smooth operation. This gives our customers assurance that we are able to deliver their cargo safely and without unnecessary delays.

Yes, we do home delivery to residential sites. Nonetheless, we are also subjected to road controls by the Land Transport Authority of Singapore. For residential sites where heavy vehicles are prohibited from entering, we will provide unstuffing services at our warehouse (Union Districentre) before delivering to the site by a smaller lorry.

Our business hours are from 08:30 to 17:30. Even after office hours, our operation controllers are readily via their mobile phone.

To provide our customers with excellent service, Union Transport takes care of your cargo every day, including Saturdays, Sundays and Public Holidays.

Yes, it is compulsory for all our drivers to pass the Hazmat Transport Driver (HTDP) course which is a certification by the Singapore Civil Defence Force (SCDF) for the handling and transport of hazardous materials on the roads. They possess the necessary know-how to respond in any emergency.

First, we conduct site surveys to assess the risks and look out for any potentially dangerous situations. Thereafter, we brief our drivers regarding the location and routes to ensure they are well-prepared to deliver the cargo safely and promptly. For more complex deliveries, our project cargo team will also be present on-site to oversee safe and smooth operations.